IT Solutions is a privately owned company based in Dublin, serving clients in Ireland, the UK and mainland European countries for almost three decades.
We have considerable experience and capabilities, helping leading brands achieve their Digital Transformation goals through the use of secure, scalable Messaging, Chat AI and Bot technologies, combined with our specialist Customer Success Management and Project Management skills.
We have extensive experience in meeting the needs of Contact Centres across a number of vertical markets, such as financial services, insurance, utilities, mobile operators, real estate and tech companies and more. IT Solutions also have many years experience in software development, and in implementation of Workforce Optimisation solutions.
If you have a challenge of moving from a phone based contact centre into the Digital era, we will be pleased to talk to you about what is possible and achievable. If you are interested in optimising your operation for increased efficiency and enhanced customer and employee experience we will also be pleased to assist you.
Our consultative approach, focuses first on the challenge that you wish to address and then we can suggest a range of options that will meet your needs.
Click here if you wish to contact us and we will respond to your request.