IT Solutions have managed successful projects and outcomes for numerous leading brands in Ireland, the UK and mainland Europe and beyond since the company was founded in 1989. With almost three decades experience in providing solutions and services for Contact Centres our project experience includes:-
- Modelling & Simulation
- Digital Engagement Solutions
- Workforce Optimisation
- Self-service IVR solutions
- Bespoke Solutions & Services
We provide a full service offering to meet the needs of our clients, such as:
- Business Requirements Gathering
- Project Management
- Training
- Software Development
- Testing and Implementation Services
- Customer Success Management Services
Among our clients are organisations such as:
